Dear Valued Lexus Customer,

Given the continuing situation surrounding the COVID-19 pandemic, we would like to assure you that we are taking steps to continue serving you in a safe and reliable manner. We recognize that your vehicle plays a role in keeping your family safe, so we are doing everything possible to ensure that the necessary support is in place for you to have your vehicle serviced should the need arise. Our Lexus Roadside Assistance is available to support you at +632 8459 4743 or you may call our Customer Relations at +63 908-881-8786.

For those whose vehicle is with us, rest assured, your vehicle is safe and secure in our service workshop as we have round-the-clock security manning our facility. We will resume operations as soon as it is safe to do so, and when travel restrictions are lifted across Manila. During this time, we are doing everything we can to keep our teams, our customers, and the community safe. Your safety and well-being is, and always will be, our highest priority.

Thank you for putting your trust in Lexus, and for your continued support.


Notice of Data Privacy

Compliance with Data Privacy Act of 2012 and Its Implementing

Toyota Motor Philippines Corporation (TMP) is committed to ensuring the confidentiality of your information under Republic Act No. 10173 or the “Data Privacy Act of 2012” and will exert reasonable efforts to protect against its unauthorized use or disclosure.

In compliance with the requirements of the Data Privacy Act and its implementing rules and regulations, we would like to inform you how we handle and protect the data you provide in the course of your transaction/s with TMP and its dealers.

These data, which include your personal or sensitive personal information, may be collected, processed, stored, updated, or disclosed by TMP and its dealers  (i) for legitimate purposes,  (ii) to implement transactions which you request, allow, or authorize, (iii) to offer and provide new or related products and services of TMP, its dealers or third parties, and, (iv) to comply with TMP and its dealers’ internal policies and its reporting obligations to governmental authorities under applicable laws.

TMP and its dealers also process your past, current and future transactions in providing you with incentives (such as loyalty program, pre-qualification to new products or services, and the like), as part of their aim to provide customer smile.

Your personal information may also be shared with Toyota and Lexus branches, subsidiaries, affiliates, agents, representatives, or third party service providers of TMP and its dealers. By patronizing Toyota products and services, you hereby grant your express and continuing consent to allow the aforementioned groups to process your personal information and use it as may deem necessary.

Should you also wish to access, update, or correct certain personal information, or withdraw consent to the use of any of your information as set out in this letter, you may communicate with us through

Thank you for your continued patronage.